Ed walks into Big Y, finds Lynn, his favorite cashier and begins helping
customers with their groceries. Ed's goal is to be an independent
worker at Big Y. He checks in with the
Front End Manager to see when she needs him to assist in the bottle
room and to be added to a time slot to shag carts in the parking lot. When it is his turn to shag carriages, he
dons the yellow safety jacket and heads to the
parking lot. Moving several carts together is tough work but Ed puts
safety first. His job doesn't stop there. Ed also helps customers put
groceries into their cars. In a half hour, Ed has helped up to ten
customers. Then it is back to more bagging to
finish off his day. Ed likes the pace of the job. It keeps him going
and the time passes quickly. More than that, Ed feels appreciated and
enjoys assisting customers and "helping them get home as soon as they
can".
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